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Contour/America's Flood EDI-Modem Setup

Step 1: Configuring Your Computer to Transmit Data

  • Open your Contour Software Loan Handler.
  • Open a borrower file (Can be any file).
  • Click on the telephone icon on the tool bar, opening the EDI menu.
  • At the top of the EDI Menu click on "Settings".
  • Then click on "Modem Finder" (Your Loan Handler will begin searching for your modem).
  • When the search is complete click once in the square labeled Default. (A picture of a telephone should appear)
  • Then click on the button labeled "Properties", this will take you into the Modem Set-Up screen.
  • Click on the tab labeled Modem, select Hayes Smartmodem 9600 V.32 (US Robotics modems only – choose USR Sportster 14.4).
  • Click on the tab labeled Port and change the speed to 19200.
  • Then click OK, and OK again at the Modem Finder screen.
  • On the main EDI menu click on the button labeled "Modem Comunications".
  • Highlight "Send Borrower Files", then click OK.
  • Then when the Select Borrower screen opens click on the button labeled "Target Dir".
  • Set the target directory path to C:\Handler, then click OK.
  • Then click OK again on the Select Borrower screen.

Step Two: Ordering a Flood Certificate:

  • Select the Borrower File that you need to order a Determination for.
  • Click on the Telephone Icon on the toolbar
  • Click on the Flood Certificate icon in the EDI menu.
  • Click Other Vendors (the opening screen is for Internet requests only)
  • Select America's Flood - Flood Determinations.
  • Click on process now.
  • Click yes, when it asks you to process all highlighted files now.

That’s all there is to it! It is very simple and easy. Please call 1-800-933-5663 ext. 100, if you would like us to walk you through the setup process, or if you have any questions.

We strongly recommend that you allow us to help you with this process as there are many possible variations depending on the configuration of your computer hardware and your version of the Loan Handler.

After making any changes to your EDI set-up please call 1-800-933-5663 ext. 100 to confirm that we received your determination request.

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